bdjl Privacy Policy – How We Protect Your Personal Data

1 Introduction

This Privacy Policy explains how bdjl ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal information of players who register and use the bdjl online gaming and sports betting platform at bdjl.bid.

bdjl is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh trust us with sensitive information — including their mobile numbers, payment details, and gaming activity — and we take that responsibility seriously. This policy is written in plain language so that every bdjl player can understand exactly how their data is handled.

By registering an account on bdjl, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not register or continue using the bdjl platform.

2 Data We Collect

bdjl collects personal data in two ways: information you provide directly when using the platform, and information collected automatically as you interact with bdjl. We only collect data that is necessary for the purposes described in this policy.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Bangladeshi mobile number (used for account login, OTP verification, and support contact)
• Payment method details — specifically your bKash, Nagad, or Rocket account number (used for deposits and withdraw als)
• Identity verification documents such as your National ID card or passport (collected only when required for account verification)
• Any information you provide when contacting bdjl support via live chat or email

Information collected automatically:

• Device information including device type, operating system, and browser version
• IP address and approximate geographic location
• Session data including login times, pages visited, and time spent on the platform
• Gaming activity including bets placed, games played, deposits, and withdrawals
• Cookie and tracking data as described in Section 6 of this policy

Summary of data collected by category:

3 How We Use Your Data

bdjl uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The main ways bdjl uses your personal data are:

• Account management: To create and maintain your bdjl account, verify your identity, and manage your login credentials.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Platform operation: To deliver the games and betting services you use on bdjl, including Pool Rummy, Crickex, Monster Fight, Table Tennis, Treasure Hunt, and other titles.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the bdjl support team.
• Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the bdjl platform.
• Legal compliance: To comply with applicable laws and regulations, including age verification and anti-money laundering obligations.
• Responsible gaming: To monitor gaming patterns and identify players who may need support, and to enforce self-exclusion and deposit limit requests.
• Platform improvement: To analyse usage patterns and improve the bdjl platform, fix bugs, and develop new features.
• Marketing communications: To send promotional offers and updates to players who have opted in to receive them. You can opt out at any time.

4 Legal Basis for Processing

bdjl processes your personal data on the following legal grounds:

• Contractual necessity: Processing your data is necessary to fulfil the contract between you and bdjl — specifically, to operate your account, process payments, and deliver gaming services.
• Legal obligation: bdjl is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
• Legitimate interests: bdjl processes some data — such as technical and usage data — on the basis of our legitimate interest in operating a secure, functional, and fraud-free platform.
• Consent: Where bdjl processes your data for marketing purposes, we do so only with your explicit consent. You can withdraw this consent at any time without affecting your ability to use the platform.

5 Data Sharing and Third Parties

bdjl does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this Privacy Policy.

• Payment processors: bdjl shares the minimum necessary financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers: Where required, bdjl may use third-party identity verification services to confirm your age and identity. These providers process your data solely for verification purposes.
• Technology providers: bdjl works with technology partners who help operate the platform, including hosting providers and game developers. These partners are bound by data processing agreements and may not use your data for their own purposes.
• Legal and regulatory authorities: bdjl may disclose your personal data to law enforcement, regulatory bodies, or other authorities where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud or protect the safety of players.

6 Cookies and Tracking

bdjl uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. A cookie is a small text file stored on your device when you visit bdjl.

The types of cookies bdjl uses are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without stopping use of the platform.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on bdjl.
• Analytics cookies: Help bdjl understand how players navigate the platform so we can identify areas for improvement. Analytics data is aggregated and does not identify individual players.
• Marketing cookies: Used only if you have opted in to receive personalised promotional content. You can opt out of marketing cookies at any time via your browser settings or account preferences.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the bdjl platform. For more information on managing cookies, refer to your browser's help documentation.

7 Data Retention

bdjl retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. Specific retention periods are as follows:

After the applicable retention period, bdjl will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual.

8 Data Security

bdjl takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure.

• Encryption in transit: All data transmitted between your device and bdjl is protected by TLS (Transport Layer Security) encryption.
• Encryption at rest: Personal data stored on bdjl servers is encrypted using AES-256 encryption.
• Access controls: Access to personal data within bdjl is restricted to staff who need it to perform their job functions. All staff with data access are subject to confidentiality obligations.
• Two-factor authentication: bdjl supports OTP-based two-factor authentication for player accounts to reduce the risk of unauthorised access.
• Regular security reviews: bdjl conducts regular security assessments of its platform and infrastructure to identify and address vulnerabilities.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your bdjl account has been compromised, contact our support team immediately via live chat so we can take action to protect your account.

9 Your Privacy Rights

As a bdjl player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your request. bdjl will respond within 30 days.

• Right of access: You can request a copy of the personal data bdjl holds about you at any time.
• Right to rectification: If any of your personal data held by bdjl is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that bdjl delete your personal data. Note that we may be required to retain certain data for legal compliance purposes even after an erasure request.
• Right to restrict processing: You can ask bdjl to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where bdjl processes your data on the basis of consent — such as for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You can object to bdjl processing your data on the basis of legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

10 Children's Privacy

bdjl is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on bdjl or attempt to use any of our services.

If bdjl becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and return any deposited funds to the payment method used. Parents or guardians who believe their child has registered on bdjl should contact us immediately at [email protected].

11 Changes to This Privacy Policy

bdjl may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or through an in-platform notification.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date. Your continued use of bdjl after the publication of an updated policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you may request account closure as described in our Terms and Conditions.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bdjl handles your personal information, please get in touch with us through any of the following channels:

• Live Chat: Available 24/7 directly within the bdjl platform — the fastest way to reach our team.
• Email: [email protected] — for formal data requests and privacy-related queries.
• FAQ: Visit our FAQ page for answers to common questions about your account and data.

For questions specifically about responsible gaming tools such as deposit limits or self-exclusion, please visit our Responsible Gaming page.

bdjl aims to resolve all privacy-related queries promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.